Privacy Policy

Last updated: 26 March 2026

1. Introduction

Eagle Oils (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

By using our website (https://eagleoils.co.za/), you agree to the terms of this Privacy Policy.

2. What Information We Collect

We may collect and process the following personal information:

  • Name and surname
  • Email address
  • Contact number
  • Company name (where applicable)
  • Any information you provide via contact forms or enquiries
  • Technical data such as IP address, browser type, and website usage data (via cookies)

3. How We Collect Information

We collect personal information when:

  • You contact us via our website forms
  • You email or call us directly
  • You browse our website (via cookies and analytics tools)

4. Purpose of Collecting Information

We collect and process your personal information for the following purposes:

  • To respond to enquiries and provide customer support
  • To provide product information and quotations
  • To improve our website and user experience
  • To communicate with you regarding our services

We only collect information that is necessary for these purposes, in line with POPIA principles.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Service providers who assist with website hosting or communication
  • Legal or regulatory authorities where required by law

All third parties are required to handle your information securely and in accordance with applicable laws.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or destruction, as required under POPIA.

7. Cookies and Website Usage

Our website may use cookies and analytics tools to:

  • Understand how visitors use our site
  • Improve performance and functionality

This information is generally anonymised and used for statistical purposes.

You can disable cookies through your browser settings if you prefer.

8. Your Rights

In terms of POPIA, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Object to the processing of your information
  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us using the details below.

9. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

  • Eagle Oils
  • Email: Russell@eagledistr.co.za
  • Phone: +27 82 091 6090
  • Address: 50 Wilkens Str, White River Mpumalanga, 1240

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We encourage you to review this policy periodically.